Confused About Pricing? It’s Because You’re Buying Into a Lie

by Adam

This is the first in a series of posts covering the topics around pricing your work.

What’s the most confusing and painful aspect of woodworking?

Mentaly speaking, I mean. (We’ll not get into the physical pains associated with our craft.) I’m willing to bet that for most of you it’s the quest to disocver the answer to the ever-present question:

“How much should I charge for this?”

Pricing is one area that woodworkers can really get it all wrong.

Even with all the discussions, blog posts, articles, books, and forum threads dealing with this subject, we’re still seeing more and more people throwing their hands in the air out of total frustration and confusion. And with all these apparent discussions going on there still apears to be a lack of resources on the subject. We haven’t seen a book published on the subject in almost ten years.

Strange? Well, maybe not considering most of the advice being drolled out is irrelevant, outdated, and based on a big fat lie.

It’a a lie that keeps woodworkers from really growing and doing their highest most valuable work, while breeding complacency for just being active. And there’s a pretty good chance that you’ve been buying in to this lie for a long time.

Before we expose this giant falsehood, let’s take a look at what’s being passed around as the common pricing formula for woodworkers:

What you consider the end-all is really just a starting point.

Here’s a version of the standard answer to “How do I know what to charge?”

Shop rate  x  number of hours  +  cost of goods  +  15-30% “profit”  =  what I should charge.

Look familiar? I bet you’re using something very similar to this right now. I sure did when I first started out.

This is what’s widely accepted as the end-all pricing formula for anyone making furniture or selling related services. But, there’s a flaw.

It’s just a formula for covering your costs, not for making profit.

Now before I appear to rip this all to shreds, let me say that covering your costs is a very good thing. If you’re going to make a living selling your furniture, then you have to know your overhead costs, material expenses, and what your time is worth.

Using this formula will help you get a foundation for making sure your time and expenses get covered. But that’s it. That’s all it does. This isn’t a pricing structure that is designed to bring in real profit and make every pass of the plane and chop of the chisel a valuable action.

If you’re looking to make a living creating beautiful high end furniture or related work, then you have to come to a point where you no longer accept your time as anything less than precious. Every movement must produce the highest value and bring about the greatest of results. Each moment must be used on the most important work you could ever be doing.

An hourly based pricing formula like the one above, doesn’t allow for your time to be used on only the most important game changing tasks.

Instead, it holds you prisoner to the clock. Time becomes your master, when in reality, you’re the one who’s supposed to be controlling time.

In order to start making life easier on you and bring in profit that allows you to grow, you have to move away from a per hour pricing structure. Before doing that, though, you have to become aware of the un-truth that’s holding you back from living and working at your highest level.

Time ≠ Money For The Small Shop

You’ve heard the overused archaic saying, “Time is money!”

We all grew up hearing it, believing it, and praciticing it. Well, guess what? Time DOES NOT equal money.

This is one of the greatest untruths for the creative small shop woodworker that exists in society today.

The idea of time equaling money is based on old factory and mass production mentalities. You had a certain number of products to make and move and 8 hours of production time was found to be the most effecient for maximum results.

Now, if you’re reading this than most likely you’re a small independent shop with anywhere from one to just a few people doing the work. You create beautiful objects of distinction and provide unique services that can never be reproduced in mass quantity. Everything about you says high quality work with careful attention to details. And yet, you’re adopting a production mindset with how you approach your work and your pricing.

In reality, for a small woodshop, time doesn’t equal money. Time equals time. That’s it. Plain and simple.

It’s always going to be a constant struggle if all you do is try to squeeze in as many billable hours as possible in a day.You WILL NOT make money trying to beat the clock completing projects. You will only find yourself overworked, exhausted, stressed, and still grossly underpaid. Is that the life you envisioned having as a woodworker? So why are you still tolerating it?

The reason time does not equal money for the small shop woodworker is because your time is too precious and your product is too valuable to be sold at an hourly rate only.

What if you only had four hours at the most  in your shop everyday? How could you maximize that time so you made money? Is it even possible to do that?

If your income is dependent on billable hours, then no, it isn’t possible.

Your pricing is dependant on working “X” number of hours for “X” number of days a week. (For a lot of you that quickly turns into 7 days a week, doesn’t it.) If you stopped believing the lie that time equals money, then you free yourself to be able to do the highest and best work in a shorter amount of time. Did you catch that? Work less earn more. Yes, that’s what I meant to type.

Let’s say you did indeed only have four hours a day to work in the shop. Imagine trying to make a profit if you worked 4 hours a day at a certain amount per hour. Also, I would be surprised if you were even able to have all four of those hours be billable time anyway.

Shop cleanup, maintnence, fixing mistakes, etc all take away from doing the work that pays. Every second of that time needs to be devoted to the most imprtant work possible. The work that maximises your skills and talent to produce pieces of the highest possible value. Setting your prices by the hour simply wouldn’t allow you to get ahead in this scenario.

Freeing yourself from the lie of time equals money allows you to begin working on the most important life changing tasks and projects.

It gives you total control over your time and makes room for delivering the highest possible value in all you create and getting paid for that value. It brings you into the space to reclaim your time as your own.

It means you’ll never be duped again by society’s limitations on work and life.

So, what are your thoughts on time and money? Is there a disconnect in how you’re pricing your work and how long you spend in the shop? Is this simply the post of a dreamer?

Tell me all about it down below.

{ 10 comments }

Jeremy Kriewaldt July 28, 2010

Adam

I agree with you but only to a limited extent. The first and main point is that all prices have to be set by reference to your competition. That means that you need to know who your competition is and what their prices are. That means looking hard at what you are doing and who you are selling to and deciding which vendors are targeting the same market with similar products. Then put yourself in the position of the customer, distinguish your piece from that of your competitor and decide whether the differences make the product more or less work or more or less valuable and decide what that difference is worth, up or down, against your competitor’s product.

All other pricing is illusory if it doesn’t meet these criteria (unless you are recognised as selling iconic pieces – and most of us aren’t). I then would check the price against a ‘cost-cover’ formula, because there is no point doing the job if the price won’t make you a proper profit. If it fails that test, either don’t do the job or re-work your concept so that it has a different set of differences with different price consequences as against your competition.

PS Don’t choose WalMart as your competition. I reckon you should go to a high-end retailer of Italian traditional furniture.

Rob Bois July 28, 2010

I know I won’t be able to get all this in during #woodchat tonight, so this is just a good a forum as any. I went through this same rant on a forum not too long ago, so I find this post to be refreshing. Charging an hourly rate basically relegates your craft to a commoditized service. It ignores the fact that you are creating a service-based product that is actually providing some discrete value to a potential customer that values your unique capabilities, designs, or talent. If you use the equation Adam described above, you go right back to being a commodity – not a craftsman. I’ve done product marketing for some time now, and one of the biggest mistakes you could ever make is charging on cost plus. Instead, seek out the true market value for your product and service, and price based on that. This requires knowing your target market, customer, competitive landscape, and audience. I realize this is more complex than the formula Adam highlighted, but in the end will make you significantly more money and stop watching the clock.

Peter July 28, 2010

In my short time running my own shop, I still haven’t come up with a specific formula for pricing the items I make. I don’t plan on ever using a time-based formula. I also don’t agree with Jeremy’s idea of using a market-based formula. It might work for him, but is in direct contrast to the way I think about my works as unique functional works of art. Similar to what Bob states, I like to think that the work I’m making is unique in comparison to that of anyone else, and thus basic size/material type comparisons are irrelevant. I would suggest you think about your work in this way too if you’re – hopefully – creating your own designs. If so, the value of your work should also be based on intangible factors that can not be specifically assigned a dollar figure, such as its aesthetic and intrinsic qualities. Perhaps these are similar to what Jeremy refers to with the term “iconic”. And if so, I think these are values that everyone should use to price their work. This allows for, as we grow in our experience, abilities, stature, innovation, “brand”, etc., pricing that reflects values beyond those that are fixed by time, price and the market.

J. Hitzig July 28, 2010

I agree with what you say here, but there is a good reason that most resources cite the “wage+cost+profit=wholesale” formula. That is, most crafts people start out
1. Unfamiliar with their competitors’ prices / market value and
2. undervaluing their own work– to the point that there is no way they could make a living at it.
That formula continues to be proliferated because gives newbies a practical starting point to make sure they cover their tails. Sure, they should also be doing research, but getting a finger on the pulse of pricing takes time and experience, and I’m all for crafts folk learning that very useful way to crank out a viable price that allows them to put their work out for sale.

Larry Marshall July 29, 2010

Adam, I agree with much of what you say but think it would be better said in conjunction with a bunch of other stuff you’ve said elsewhere about choosing your clients, aiming high, valuing yourself, etc.

What you’ve described above is one of the main reasons I stopped doing the miniature furniture work I was doing. I started out with the idea of doing high-end miniatures. Of the population in the “dollhouse” world, there’s probably only 3-4% of them who want the very best (meaning they’ll pay $$$ for miniature furniture pieces). The vast majority are simply not interested and happy as clams to buy imported dip-finished basswood furniture.

I made a mistake. I was making high-end pieces and enjoying it very much. I was also getting tons of email requests from people wanting ‘lesser’ products and “could I just make one like their grandmother had?” requests. I compromised my work, lowering quality to fit the price-point of the masses.

The daily work ceased to be interesting to me as all I saw were the compromises in my work. Had I remained true to myself I would have had fewer sales but each would have been higher dollar amounts. I also would have been happier.

Cheers — Larry “aka Woodnbits”

Adam July 29, 2010

Normally, I try my best to reply to each comment, but in this case everyone’s making such good points and sharing similar expereinces, so there really isn’t much to add to your comments so far. You all are amazing and I appreciate your willingness to share.

Pricing is a tricky path to navagate soemtimes. These open discussions are what’s needed to help anyone struggling with the issue.

Marc July 29, 2010

It think J. Hitzig summed it up nicely. While the time-based formula is definitely not perfect, its usually a heck of a lot better than cost plus, which I see a lot of folks using. Drives me nuts.

If everyone were calculating based on time, with a reasonable shop rate ($40-$50/hr), there would be plenty of profits to go around. Again, not perfect, but a step in the right direction. So I definitely don’t think it should be dismissed unless we have a better, equally simple and systematic method for pricing.

Remember, in most cases, you need to set the price well before you put a chisel to wood. Combined with a little market research, the time-based approach can be very effective.

It would be great if we lived in a world where everyone valued the amount of work and skill that goes into producing our works. It would be even better if those that did value our work, were actually willing to pay for it. But those customers are not easy to find. At least in Phoenix, most people are NOT willing to pay what I think I am worth. So I have no choice but to charge what I think the market with bear. And in most cases, its LESS than my calculated time-based estimate. So this is why I think the time-based system is a great starting point. But if you start to build a name for yourself and the calls keep coming, its time to raise your prices and perhaps ditch the time-based approach.

But I believe if you come out of the gate pricing your work strictly based on what you think its worth, you’ll have plenty of beautiful furniture to eat your Ramen Noodles on.

Shannon July 29, 2010

It has been said a few times above but I think many woodworkers need to stop thinking of their stuff as products and more as art. Adam, the pricing “model” you espouse is the same that an artist would consider for a painting or sculpture. After all isn’t fine furniture just another decorative art? Museums around the world certainly agree with that statement and thus they have entire wings dedicated to decorative arts. It would be interesting to have a sculptor or painter comment here about how they price their work. I’m pretty sure they do not consider how many hours they put into it and materials can be almost negligible when you consider the value art adds to a room.

Joe July 30, 2010

I love the discussion, and there are a lot of good points. Shannon: My wife is a blossoming artist, and recently found her starting pricing model:
( (Hourly rate * Hours to create) + Cost of materials ) * 2
This leaves a little wiggle room for negotiations, which seems to be important in the art world. I also beleive that more woodworking should be approached from the ‘functional art’ perspective, and priced with that in mind (non commodity).

Rob Bois July 30, 2010

I’ve been having some healthy debates on this topic since the question was initially posed. I’ve gotten both strong agreement and disagreement on my position. What I’ve found is that the formulaic approach seems to apply better the more you build production line pieces, commodities, or reproductions. They are relatively known values where manufacturing cost is a large factor in the price. On the opposite end of the spectrum are custom pieces, where there may be nothing else comparable on the market, or delivery date, special materials, or special skills play a large part in valuing the final product. It’s custom made pieces that I think the old cost+shop rate+margin really falls apart. You need to do that math to determine if your bid is profitable, but that shouldn’t hold you back from pricing much higher if you are bidding on a project where you have a very unique offering that nobody else can duplicate. Then you charge purely based on perceived value, and not at all based on your own costs, time, or material (assuming the project is profitable at that price).

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